A real person at Citinet reads GetProofed mail — not a black-hole ticket bot.
Email
support@getproofed.ai
support@getproofed.ai
Best for billing, Pro cancellations, privacy requests, and product questions. Include your checkout email and approximate charge date for billing help.
Mail
Citinet Solutions, LLC
108 Village Square, Suite 189
Somers, NY 10589
Citinet Solutions, LLC
108 Village Square, Suite 189
Somers, NY 10589
What to include
- Pro / billing: email used at checkout, date, amount, last four of the card
- Privacy: the right you want to exercise (access, delete, correct)
- Product: device/browser and what you were trying to do
- Security: enough detail to investigate — never send passwords or full card numbers
Product links
- Open GetProofed app (homeowners free)
- Contractor Pro checkout — flat $49/month
- Marketing home
Policies
Privacy Notice · Terms · Refund Policy · Secure Checkout · Security